Change Tracking hangs

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seasoned_geek
Posts: 15
Joined: Tue Mar 18, 2025 8:57 pm

Change Tracking hangs

Post by seasoned_geek »

Noticed this on Windows 10 with professional TextMaker 2021. I'm reviewing changes from an editor. If I have to pull open a browser, or look at an email because someone called, etc. causing TextMaker to not be the top level full screen window for 5-10 minutes, it's hung when I get back to it. I can right click the TextMaker icon in the bottom Windows bar and choose close. I get prompted to save the current document just fine, but there is no place I can click in the editor window to bring that window back to life. It's just refusing all input.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3391
Joined: Wed Mar 11, 2020 5:31 pm

Re: Change Tracking hangs

Post by SuperTech »

Thank you for reporting this issue. Are you getting this problem with a specific file or with all the files?

Please share the sample problematic file so that we can check it at our end.

If your file is private, please send it to forum[at]softmaker.com with the link of this post.
seasoned_geek
Posts: 15
Joined: Tue Mar 18, 2025 8:57 pm

Re: Change Tracking hangs

Post by seasoned_geek »

SuperTech wrote: Mon Jun 16, 2025 9:32 pm Thank you for reporting this issue. Are you getting this problem with a specific file or with all the files?

Please share the sample problematic file so that we can check it at our end.

If your file is private, please send it to forum[at]softmaker.com with the link of this post.
I'm only working on one file now. A book very close to being published.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3391
Joined: Wed Mar 11, 2020 5:31 pm

Re: Change Tracking hangs

Post by SuperTech »

To better assist you with this issue, we'll need access to the file. Without reviewing the specific file, we're unable to properly diagnose or troubleshoot the problem you're experiencing.
SuperTech wrote: Mon Jun 16, 2025 9:32 pm Please share the sample problematic file so that we can check it at our end.

If your file is private, please send it to forum[at]softmaker.com with the link of this post.
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